Upton Green

ISO 27018 Certification

Strengthen Cloud Privacy and Data Protection with ISO 27018

Upton Green supports organisations in building, improving, and maintaining robust privacy and data protection controls aligned to ISO 27018. Our approach helps businesses strengthen cloud privacy governance, improve the protection of personally identifiable information, enhance transparency, and build customer confidence in cloud-enabled services.

What is ISO 27018?

ISO 27018 is the internationally recognised standard focused on the protection of personally identifiable information (PII) in public cloud environments. It provides guidance for applying privacy-focused controls where cloud services process personal data on behalf of customers.

Why It Matters

ISO 27018 helps organisations improve trust in cloud services by strengthening privacy protections, improving transparency, supporting regulatory and contractual obligations, and creating a more consistent and auditable approach to handling personal data in the cloud.

Who Needs It?

ISO 27018 is especially relevant for cloud service providers, SaaS providers, managed service providers, digital platforms, and organisations that process, host, or manage personal data within public cloud environments on behalf of customers or partners.

Our ISO 27018 Support Services

Upton Green provides practical, business-focused support across the full ISO 27018 journey. We help organisations strengthen cloud privacy controls, improve data protection governance, and build a more resilient and auditable privacy framework for cloud services.

Gap assessments and readiness reviews

Cloud privacy control framework support

PII protection and data handling assessments

Privacy governance and control improvement

Policy and procedure development

Risk assessment and privacy control mapping

Internal review and audit preparation

Continual improvement and privacy assurance support

Our Approach

1. Assess

We review your current cloud privacy controls, governance model, data handling practices, and risk landscape against ISO 27018 guidance.

2. Design

We help shape a practical privacy and data protection framework aligned to your cloud services, delivery model, and regulatory obligations.

3. Implement

We support privacy control improvements, governance enhancements, documentation, and cloud-specific data protection practices.

4. Prepare

We help you organise evidence, strengthen weak areas, and prepare for external assessment and certification support activities.

Key Benefits

Improved protection of personally identifiable information in cloud environments
Greater transparency, trust, and stakeholder confidence
Stronger privacy governance and control maturity
Better support for procurement, assurance, and supplier due diligence
More consistent, auditable, and resilient cloud privacy practices

Partner with Upton Green

We combine cloud, digital, cyber security governance, privacy, and transformation expertise to help organisations implement ISO 27018 in a practical, scalable, and business-aligned way.